Date(s):  October 25, 2007, 9:00 to 3:30, Leander Public Library
Presenters:  Joan Bernstein and Kathy Schalk-Greene, Mount Laurel (NJ) Public Library

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Learn how transform your library into a patron-friendly, kid-friendly space, increase usage and secure customer loyalty, just like the managers of the nationally-recognized Mount Laurel (NJ) Public Library did.  Discover how to apply retail display techniques to strategic areas of your library. Rewrite policies and improve staff culture to increase use of your library.  The workshop will also include a walk-through to help you see a library through the eyes of a customer. 

5 hours CE credit
Facilitator:  Kam McEvoy
Cost:  Member libraries – no cost   nonmembers - $50 per person

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