Hello, CTLS members. In your membership mailout in September, you received a Return on Investment page we generated from the 2009 Annual Report you handed in to the State Library last March/April. The math gremlins (a.k.a. the mail merge field codes) caused a glitch that is now fixed in the Revised ROI for 2009. Your libraries are listed by city (so Wells Branch, you’re at the top with Austin). We hope that this is a good document to get you thinking about all the value you add to your communities so that you can communicate that value to decision-makers. And don’t feel limited by what’s included here — there are services and programs in your libraries that aren’t asked on the Annual Report that provide wonderful value. Please let me know if you have any questions about the revised ROI.