You do not need a tech plan for basic telecommunication discounts but do not fear the tech plan. We are here to help. If you have an old tech plan, send it to me (Holly Gordon) and I will get you started.
For further information on Tech Plans, see these resources (from the “My Library Action Plan”, produced by TSLAC, and distributed at the Opportunity Online Summit):
TechSoup for libraries planning cookbook – this site is a fantastic source for libraries!
Also check out the resources on CTLS’s Documenting IT page